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IT Support Kent - Cloud computing Services

The Future Of Computing: Supercloud & Sky Computing

Cloud computing, multi-cloud, and hybrid-cloud are all terms we’ve become used to hearing. Now we can add “super cloud” and “sky computing” to the list of terminology that describes the computing infrastructure of the coming decade.

Although it’s hard to believe, given how ubiquitous it is today, cloud computing as a practical reality has only been around for the past decade or so. However, at that time, it revolutionized the concept of IT networking and infrastructure.

In the simplest terms, it involves providing computer storage, processing power, and applications via the internet, so users don’t need to worry about buying, installing, and maintaining hardware and software themselves.

In that time, we’ve seen the emergence of multi-cloud – which involves businesses and organizations picking and choosing services across the multitude of cloud providers – and hybrid cloud, where infrastructure is delivered via both cloud and on-premises solutions.

But technological progress never stands still, and more recently, new terms, including supercloud and sky computing, have emerged to describe what the next stage in the evolution of “infrastructure-as-a-service) might look like.

But what do they mean, and what advantages do they offer businesses and organizations? Let’s take a look at them in a little more depth and examine some of the potential use cases.

What Are Supercloud and Sky Computing?

Both of these terms, in fact, describe very similar ideas – the next stage in the evolution of cloud computing, which will be distributed across multiple providers. It will also integrate other models, including edge computing, into a unified infrastructure and user experience. Other names that are sometimes used include “distributed cloud” and “metacloud”.

This is seen as necessary because, while many organizations have made the leap to multi-cloud, the different cloud providers do not always integrate with each other. In other words, a business pursuing a multi-cloud may find itself managing multiple cloud environments, with each one operating, to some extent, as an independent entity. This can make it difficult if, for example, we want to shift applications or data from one cloud to another.

The answer proposed by the supercloud concept is to create another abstraction layer above this that operates agnostically of whatever cloud platform or platforms are running below it. This is the supercloud, where applications can be run in containers or virtual machines, interfacing with any cloud platforms underneath.

The result is separate cloud environments that operate as if they are interconnected with each other, allowing software, applications, and data to move freely between them.

This means that a business might have service agreements in place with, for example, Amazon Web Services, Google Cloud, and Microsoft Azure. Infrastructure could then be reconfigured on-the-fly through the supercloud interface to move services between these different platforms, or between servers in different geographic locations, as requirements change.

Examples of when this might be useful are when services need to be delivered to a new group of users in a new region or when a particular data center becomes overloaded. The entire application can simply be “lifted and shifted” to a new, more convenient data center or a different cloud provider.

In many deployments, supercloud combines the benefits of both hybrid and multi-cloud, as it also gives access to on-premises infrastructure and other models such as edge computing. The important part is that all of it is accessible and usable through a unified user interface, so the actual location where the data is stored and where the applications are running from is invisible to the user, who always has a consistent experience.

As well as simplifying internal infrastructure, systems, and processes, migrating to supercloud models, in theory, makes it easier for organizations to integrate and share tools or data with their clients and partners, who may be using completely different platforms to them.

What Are The Key Challenges With Supercloud and Sky Computing?

Right now, a major challenge when it comes to setting up supercloud infrastructure is security. This is because different cloud providers might have different security protocols, and any data and applications that have to operate across multiple providers will need to be configured in a way that’s compatible with all of them.

Using more cloud services simply means that there are more surfaces where data can be exposed to possible security breaches. A priority for those laying the foundations for supercloud systems will be creating automated solutions that run in the supercloud layer in order to offer protection regardless of what cloud service or on-premises infrastructure is being used.

Fundamentally, cloud computing is designed to be a final stepping-stone on the road to the commoditization of computing infrastructure. This objective is set out in a paper published in 2021 by the University of California, Berkley professors Ion Stoica and Scott Shenker, titled From Cloud Computing to Sky Computing.

Stoika and Shenker were early proponents of the cloud computing paradigm, writing about it as early as 2009. Back then, they predicted that it could lead to compute and storage infrastructure becoming “utilities,” similar to electricity and internet connectivity. This didn’t happen – largely due to the emergence of different standards between different cloud service providers (Amazon, Google, Microsoft, and so on). Supercloud (or sky computing, as Stoica and Shenker prefer to term it) may be the way to finally make it happen.

They do, however, posit that while the technical challenges will be fairly simple to overcome – creating services and standards to communicate between different clouds, for example – might encounter some resistance from the cloud providers themselves.

Will Amazon or Google welcome the idea of “sharing” their cloud customers with competing services? Stoica and Shenker point to the existence of applications such as Google Anthos – an application management platform that runs on Google Cloud as well as AWS and other cloud platforms – as evidence that they might be becoming receptive to the idea.

Altogether, supercloud is an exciting concept that has the potential to make it simpler and more affordable for organizations to leverage powerful computing infrastructure. This has to be good news all around, hopefully making it easier for innovators to bring us cloud-based tools and apps that further enrich our lives.

Source: The Future Of Computing: Supercloud And Sky Computing

Infinity Fitness UK LTD

  • Size: SME | < 20 Employees | 2 locations
  • Industry: Fitness

Infinity Fitness approached Bells IT in 2018 after being recommended by other clients for our services. They were looking for new connectivity and voice solutions for their facility in Kent. They were due to open another centre within a few months and wanted the ability of standardising their WiFi and calls for cross-gym memberships. Infinity Fitness learned about our services within CCTV, Help Points, Alarms and other services and quickly decided that we were the right team for them.

We designed a WiFi an voice solution that was quickly implemented at both sites for the use of staff, members and coffee shop users. Bells IT also supported the door access and CCTV installations. We have developed a long relationship with Infinity Fitness and are providing the on going support for all solutions. For Infinity Fitness, Bells IT Provided the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • FTTPoD Connection
    • ADSL AnnexM Connection
  • Security Solutions
    • CCTV
    • Anti-Virus
    • Security Firewalls
    • Email Security
    • Door Access

Evergreen Care Bexley

  • Size: Charity | < 20 Employees | 1 Location
  • Industry: Community Care

Evergreen were introduced to Bells IT Support by a mutual client. Evergreen decided to appoint Bells IT Support as their go-to IT department. Evergreen Care required an email migration to Microsoft Office 365 while using all available charitable licenses. Bells IT Support have also deployed a new private cloud for Evergreen Care to store their data and database. This ensures that their IT is kept up-to-date and secure.

Solutions currently provided by Bells IT Support

  • Technology (All Solutions)
  • Security Solutions
    • Anti-Virus

Evergreen care provides an invaluable service to the elderly community with Bexley and Bromley. They rely heavily on support from local community funding and from volunteers. If you are able to assist this great local charity, please do so by going to their website. HTTPS://WWW.EVERGREENCAREBEXLEY.ORG/

DWG Group

  • Size: SME | < 50 Employees | 1 Location
  • Industry: Construction

DWG Group have been a long-standing client of Bells IT Support. Bells IT Support initially started working with DWG Group in 2014 when they were looking to expand and required a server. We proposed a few options and decided the best solution was to provide a small business server, keeping email and files in-house with 4-hourly backups and a daily offsite backup. DWG grew and decided to take on more of the services that Bells had to offer, such as on-premise telephony utilising the Avaya products and more recently our CCTV and Alarm offerings. DWG have now moved to a cloud-based email using the Office 365 infrastructure with an up to date onsite server.

DWG currently use Bells IT Support for the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • On-Premise Telephony
    • FTTC Connection
    • EFM Circuit
    • ISDN Circuits
  • Security Solutions
    • CCTV
    • Alarm
    • Anti-Virus
    • Security Firewalls
    • Email Security

CSCS

  • Size: SME | < 20 Employees | 1 Location
  • Industry: Construction, Health and Safety

CSCS contacted Bells IT Support in 2017 after putting their technology requirements out to tender. Bells IT Support placed a tender and met with the board to discuss their requirements and produce a plan of different options to understand what was best for them. After a couple of meetings and discussing different options and how things would work going forward, CSCS knew that Bells IT Support were the right company for their needs. With the immediate changes approaching such as moving offices, server upgrades, telephony upgrades and the ability to reduce their IT support queries, Bells IT understood all of their requirements and discussed options and plans to suit their needs and budget, as well as delivering all services on-time.  With users now working globally, they are able to all function and work from anywhere.

 

Bells IT Support currently provide CSCS with the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security
  • Digital Solutions
    • Copier Solutions
    • Video Conferencing

A testimonial from CSCS:

“Switching IT provider can be a daunting prospect for your business. What if something goes wrong and the business is impacted. However, during our first consultation with Bells IT we were sure that we were talking to the right people. The team at Bells are very knowledgeable and act professionally at all times. The actual migration was carried out seamlessly and much quicker than expected. Since switching to Bells IT our technical issues have significantly reduced, response times have greatly improved and our IT support costs have come down. Bells IT have surpassed our expectations.”

Carepoint Services LTD

  • Size: < 50 Employees | 4 Locations
  • Industry: Community Care

Carepoint Services began using Bells IT Support in 2016 after deciding to switch IT provider. Carepoint had a newly installed server and required some support for their staff and software. Bells IT support put a proposal together to support their end users, manage their server and maintain their backups. Over the last two years, Carepoint have grown into three new locations and have required more services from Bells IT. We have delivered a bespoke private cloud solution utilising Dell thin clients for access their servers in any office. Carepoint now have the peace of mind knowing that their servers are up-to-date and secured. This allows them to undertake bigger tenders and grow their business further.

 

Current solutions provided by Bells IT Support are:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Supreme Care Services

  • Size: > 65 Employees | 12 Locations
  • Industry: Community Care

Supreme Care Services first contacted Bells IT to discuss the support for their entire IT infrastructure. Supreme Care have an enterprise setup with 65 users spread across 12 sites. Upon our first discussions, Supreme Care felt that Bells IT was the right company to choose. After being left with unresolved issues from their previous IT company, they decided it was time to change. The system previously implemented included over 30 servers all for basic roles. Bells IT redesigned their infrastructure and have narrowed this down to jus 5 servers without any performance loss. A shift from on-premise exchange to Microsoft 365, reducing exchange licensing and the need for servers has allowed Supreme flexibility and better integration with their other core systems.

Since working with Supreme and building a growing relationship, Bells IT now supply manage the following solutions :

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Rainbow Medical Services

  • Size: < 30 Employees | 1 Location
  • Industry: Specialized Care

Rainbow Medical Services were introduced to Bells IT after being recommended by another client. Based on the support and knowledge they received, they suggested we were the right company for their needs. After our first discussions, Rainbow Medical Services, who have staff in multiple countries, decided Bells IT were best to take over their services.

While reviewing the current setup for Rainbow, Bells IT have made suggestions to migrate their email to Microsoft 365, migrate their database to a cloud system and provide a new file server.

 

We are currently providing Rainbow Medical Services with Technology Solutions and Broadband Solutions.