Bells IT Support

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IT Support
Cyber Security
Cloud Services
Connectivity & Voice

Making technology work for you

All of the Technology, Security and Communication Services that a modern business deserves

what do you need to achieve?

Need to make technology work harder for your business?

Supporting the needs of forward-thinking Small & Midsized businesses, with specialty experience in both the care and professional service sectors.

Looking for a trustworthy, dependable, and efficient IT partner?

We not only support and actively maintain your technology, but we can also assist you in better leveraging its agility, flexibility, and cost savings.

Peace of mind concerning compliance and data security?

To ensure both a robust network and the awareness of your team we take care of your entire cybersecurity, regulations and business continuity.

Improve remote working or upgrade your equipment?

Our consulting services are designed to assist your organisation to gain more from your existing in-house or external IT department.

Trying to keep up with the constantly evolving digital landscape?

With everything from consultation through to development, bug testing and support once it’s live, we help deliver the solution that works for you.

Find out exactly where your vulnerabilities are.

Book Your Cyber Security Risk Assessment

RELIABLE IT MANAGEMENT

Transforming workplaces for the better

IT Support
Our solutions are tailored to meet the unique needs of our clients, and are supported by our team of experts who provide ongoing support and assistance to ensure successful implementation and adoption.
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Connectivity & Voice
With our advanced voice technologies, you can enjoy high-quality, crystal-clear voice calls, and advanced features like call routing, voicemail, and more, to enhance your overall communication experience.
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Security Solutions
Our security solutions are constantly updated to stay ahead of the latest threats and vulnerabilities, and include monitoring, reporting, and incident response capabilities to keep your organisation safe and secure.
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Cloud Services
By adopting Cloud technology, you may achieve significantly greater levels of integration across the apps, tech tools, and services that you use, and profit from the potential of automating many of the manual tasks that are currently in place.
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Take away the confusion of switching IT provider.

CONTACT US TODAY

Better business through tech

Simply better business outcomes

Enhanced Work Practices

We approach your technology by first thoroughly understanding the specific problem, and then using our expertise and knowledge of the latest technologies to evaluate potential solutions.

Serving the Needs of Your Business

Whether it's through implementing new technologies, upgrading existing equipment, or implementing new protocols, we work with our clients to develop a customised plan to their needs.

Going Beyond Security Standards

By conducting a thorough risk assessment to identify potential vulnerabilities and threats, we're able to work with our clients to implement a comprehensive security strategy.

Evolving Business Through Technology

We provide ongoing support and optimisation to ensure the success of the implementation and to continuously improve the performance of our digital solution.

IT Support Kent - Dartford

CLIENT TESTIMONIAL

What our clients have to say

“I have found the team at Bells IT to be very knowledgeable and helpful.

They have helped with systems installation and support as well as being proactive with recommendations for improvements.”

Ian White

The bells it approach

Technology Handled With Care

Trusted by businesses within care, dental, optometry and professional services to tailor technology to their unique requirements.

Approachable

We strive to make our business approachable by actively listening to customer feedback and implementing changes to improve their experiences.

Reliable

Our robust quality control process ensures that our products and services consistently meet or exceed industry standards.

Knowledgeable

We actively engage with industry experts and stay up-to-date on the latest trends and developments to provide our customers with the best possible solutions.

Accountable

We have established processes for handling customer complaints and feedback, and work to resolve any issues in a timely and satisfactory manner.

Approachable

We strive to make our business approachable by actively listening to customer feedback and implementing changes to improve their experiences.

Reliable

Our robust quality control process ensures that our products and services consistently meet or exceed industry standards.

Knowledgeable

We actively engage with industry experts and stay up-to-date on the latest trends and developments to provide our customers with the best possible solutions.

Accountable

We have established processes for handling customer complaints and feedback, and work to resolve any issues in a timely and satisfactory manner.

Infinity Fitness UK LTD

  • Size: SME | < 20 Employees | 2 locations
  • Industry: Fitness

Infinity Fitness approached Bells IT in 2018 after being recommended by other clients for our services. They were looking for new connectivity and voice solutions for their facility in Kent. They were due to open another centre within a few months and wanted the ability of standardising their WiFi and calls for cross-gym memberships. Infinity Fitness learned about our services within CCTV, Help Points, Alarms and other services and quickly decided that we were the right team for them.

We designed a WiFi an voice solution that was quickly implemented at both sites for the use of staff, members and coffee shop users. Bells IT also supported the door access and CCTV installations. We have developed a long relationship with Infinity Fitness and are providing the on going support for all solutions. For Infinity Fitness, Bells IT Provided the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • FTTPoD Connection
    • ADSL AnnexM Connection
  • Security Solutions
    • CCTV
    • Anti-Virus
    • Security Firewalls
    • Email Security
    • Door Access

Evergreen Care Bexley

  • Size: Charity | < 20 Employees | 1 Location
  • Industry: Community Care

Evergreen were introduced to Bells IT Support by a mutual client. Evergreen decided to appoint Bells IT Support as their go-to IT department. Evergreen Care required an email migration to Microsoft Office 365 while using all available charitable licenses. Bells IT Support have also deployed a new private cloud for Evergreen Care to store their data and database. This ensures that their IT is kept up-to-date and secure.

Solutions currently provided by Bells IT Support

  • Technology (All Solutions)
  • Security Solutions
    • Anti-Virus

Evergreen care provides an invaluable service to the elderly community with Bexley and Bromley. They rely heavily on support from local community funding and from volunteers. If you are able to assist this great local charity, please do so by going to their website. HTTPS://WWW.EVERGREENCAREBEXLEY.ORG/

DWG Group

  • Size: SME | < 50 Employees | 1 Location
  • Industry: Construction

DWG Group have been a long-standing client of Bells IT Support. Bells IT Support initially started working with DWG Group in 2014 when they were looking to expand and required a server. We proposed a few options and decided the best solution was to provide a small business server, keeping email and files in-house with 4-hourly backups and a daily offsite backup. DWG grew and decided to take on more of the services that Bells had to offer, such as on-premise telephony utilising the Avaya products and more recently our CCTV and Alarm offerings. DWG have now moved to a cloud-based email using the Office 365 infrastructure with an up to date onsite server.

DWG currently use Bells IT Support for the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • On-Premise Telephony
    • FTTC Connection
    • EFM Circuit
    • ISDN Circuits
  • Security Solutions
    • CCTV
    • Alarm
    • Anti-Virus
    • Security Firewalls
    • Email Security

CSCS

  • Size: SME | < 20 Employees | 1 Location
  • Industry: Construction, Health and Safety

CSCS contacted Bells IT Support in 2017 after putting their technology requirements out to tender. Bells IT Support placed a tender and met with the board to discuss their requirements and produce a plan of different options to understand what was best for them. After a couple of meetings and discussing different options and how things would work going forward, CSCS knew that Bells IT Support were the right company for their needs. With the immediate changes approaching such as moving offices, server upgrades, telephony upgrades and the ability to reduce their IT support queries, Bells IT understood all of their requirements and discussed options and plans to suit their needs and budget, as well as delivering all services on-time.  With users now working globally, they are able to all function and work from anywhere.

 

Bells IT Support currently provide CSCS with the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security
  • Digital Solutions
    • Copier Solutions
    • Video Conferencing

A testimonial from CSCS:

“Switching IT provider can be a daunting prospect for your business. What if something goes wrong and the business is impacted. However, during our first consultation with Bells IT we were sure that we were talking to the right people. The team at Bells are very knowledgeable and act professionally at all times. The actual migration was carried out seamlessly and much quicker than expected. Since switching to Bells IT our technical issues have significantly reduced, response times have greatly improved and our IT support costs have come down. Bells IT have surpassed our expectations.”

Carepoint Services LTD

  • Size: < 50 Employees | 4 Locations
  • Industry: Community Care

Carepoint Services began using Bells IT Support in 2016 after deciding to switch IT provider. Carepoint had a newly installed server and required some support for their staff and software. Bells IT support put a proposal together to support their end users, manage their server and maintain their backups. Over the last two years, Carepoint have grown into three new locations and have required more services from Bells IT. We have delivered a bespoke private cloud solution utilising Dell thin clients for access their servers in any office. Carepoint now have the peace of mind knowing that their servers are up-to-date and secured. This allows them to undertake bigger tenders and grow their business further.

 

Current solutions provided by Bells IT Support are:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Supreme Care Services

  • Size: > 65 Employees | 12 Locations
  • Industry: Community Care

Supreme Care Services first contacted Bells IT to discuss the support for their entire IT infrastructure. Supreme Care have an enterprise setup with 65 users spread across 12 sites. Upon our first discussions, Supreme Care felt that Bells IT was the right company to choose. After being left with unresolved issues from their previous IT company, they decided it was time to change. The system previously implemented included over 30 servers all for basic roles. Bells IT redesigned their infrastructure and have narrowed this down to jus 5 servers without any performance loss. A shift from on-premise exchange to Microsoft 365, reducing exchange licensing and the need for servers has allowed Supreme flexibility and better integration with their other core systems.

Since working with Supreme and building a growing relationship, Bells IT now supply manage the following solutions :

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Rainbow Medical Services

  • Size: < 30 Employees | 1 Location
  • Industry: Specialized Care

Rainbow Medical Services were introduced to Bells IT after being recommended by another client. Based on the support and knowledge they received, they suggested we were the right company for their needs. After our first discussions, Rainbow Medical Services, who have staff in multiple countries, decided Bells IT were best to take over their services.

While reviewing the current setup for Rainbow, Bells IT have made suggestions to migrate their email to Microsoft 365, migrate their database to a cloud system and provide a new file server.

 

We are currently providing Rainbow Medical Services with Technology Solutions and Broadband Solutions.