In recent years, business across almost all sectors have faced numerous challenges. For many companies, the COVID-19 pandemic was a true test of their ability to withstand setbacks while maintaining profitability.
With consumer confidence is at an all-time low and inflation is at a record high, businesses are looking for methods to reduce costs and boost efficiency in an effort to survive this harsh business climate.
The recent challenges faced by many firms have provided an ideal opportunity to embrace digital transformation and saw numerous IT trends accelerate as organisations raced to provide the best possible customer service under the most trying conditions.
Unparalleled IT Support for SMEs in Kent
As a leading provider of IT services to businesses in Kent and beyond, we are aware of the transformative power that cutting-edge, well administered IT can have. We are aware that setting aside time to research IT choices can be difficult given the demands of running a business on a daily basis and thanks to our experience working within a variety of different sectors, including but not limited to; domiciliary care, accountants, construction, health & fitness, leisure and consultants, we’re able to comprehend and maintain the various networks and software that are critical to businesses in these areas.
We use a proactive approach in each of our managed service products because we are aware of how important your IT systems are to the efficient operation of your company. We stop issues in their tracks before they can adversely affect your processes.
Support Tailored to Your Needs
No two companies are the same and so the basic ‘one-size-fits-all’ IT approaches you may see offered by a standard service provider simply aren’t enough.
Whether you need extensive help or tools to supplement your own IT team, we can come up with a plan that meets both your needs in terms of technology and your financial constraints.
To create and implement solutions that support your business’s commercial aims and developmental goals, we’ll work together with you to gain a thorough understanding of your business as a comprehensive support partner. Additionally, we’ll make sure that everything we do complies with any legal requirements that you might be bound by.
We hold detailed documentation on every section of our client’s technology, meaning our technicians have a full brief of your network long before they arrive. Through liaison with any 3rd party suppliers, we’re able to resolve any issues relating top hardware or software that is not directly supported by Bells IT, taking the headache away from your organisation.
Cost-Effective Business Technology
With solutions that can be scaled up or down exactly in line with company need, the advent of cloud computing over the past ten or so years has assisted numerous firms in reducing their IT spending. In 2023, make sure your IT support company is continually searching for ways to reduce your monthly IT expenditure while still meeting business performance and capacity requirements. You may want to consider:
- Ditching legacy software: A fantastic strategy to lower IT maintenance costs and increase operational effectiveness/agility is to retire old legacy programmes (and related hardware) in favour of scalable, cloud-hosted substitutes.
- Switching to affordable business broadband: Your supplier should assist you in weighing your options and locating a broadband plan that matches price with required capacity and speed.
- Updating your phone systems: Keeping up with legacy phone systems can be expensive, as can calling rates. Making the switch to a hosted VoIP system could result in immediate financial savings for your company.
- Embrace remote working: Where applicable, flexible working arrangements can ease the strain on office space, which will save your company money.
Support for all your devices and systems
In 2023, ensure your provider has the ability to maintain your IT systems remotely, and apply the fixes and updates needed to maintain its integrity. In addition to the harmful effects of downtime, poorly maintained software can present vulnerabilities which cyber criminals will be all too keen to exploit, leaving your business’s data at risk.
Strategy-driven IT for SMEs across the South East
Supporting over 40 clients in locations such as Luton, Swindon, Brighton, Margate, Central London and even Texas, we are not limited to where we are able to supply our managed services. Our office has a fully equipped workshop, enabling us to provide your organisation with quick turn around repairs of your hardware. Situated at the heart of our offering, our SLA-backed managed IT services feature remote monitoring, comprehensive data backup and 24/7 support as standard for ultimate peace of mind. Get in touch today to find out how our strategy-driven IT support could help your business flourish.