Bells IT Support

Bells Logo IT Support Kent

Kent IT Support

Fast and proactive support for businesses across Dartford, Kent.

Strategic Support In Kent

Bells IT is a highly reputable and dependable provider of top-notch IT support services, catering specifically to businesses located in Kent. In today’s ever-evolving business environment, we recognise the critical role that technology plays, and we are wholeheartedly dedicated to offering tailored solutions that perfectly align with the individual requirements of our clients. Our comprehensive range of services encompasses network management, data security, software solutions, and technical support, ensuring that businesses in Kent possess the essential IT infrastructure for success.

As a trusted IT support provider in Kent, Bells IT stands uniquely positioned to assist businesses in navigating the competitive landscape and harnessing the power of technology to drive growth. We possess an intimate understanding of the distinct challenges and opportunities that Kent presents, and we are resolute in our commitment to empowering local businesses with state-of-the-art IT solutions.

PROBLEMS YOU FACE

Looking for Dynamic and proactive support in Kent?

Our team of experienced professionals brings a wealth of expertise to the table. With a deep understanding of the IT landscape and an unwavering dedication to customer satisfaction, we work closely with our clients to assess their specific needs and develop customized strategies that maximize efficiency, productivity, and security. By leveraging our extensive knowledge and industry-leading tools, we ensure that businesses in Kent can confidently focus on their core operations, knowing that their IT infrastructure is in capable hands.

At Bells IT, we firmly believe in the power of strong partnerships. We strive to cultivate long-term relationships with our clients, serving as their trusted advisors and reliable support system. Our commitment extends beyond merely resolving technical issues; we actively collaborate with businesses to anticipate their future needs and align their IT infrastructure with their strategic goals. By offering proactive guidance and timely solutions, we enable our clients to adapt to evolving market demands, stay ahead of the competition, and seize opportunities for growth.

Unable to stay current with the latest software?

Having an IT team responsible for managing and monitoring software updates, can help ensure that all software is up-to-date and secure.

Unable to maintain a reliable IT systems?

By implementation of proactive maintenance and regular checks, you can be sure any issues are identified and addressed quickly.

Struggling to implement a long-term IT strategy?

Through our extensive industry knowledge we develop processes that strategically align to the goals and objectives of your business.

RELIABLE TECH SOLUTIONS

Our Proactive Approach to Technology

Proactive Support

By proactively monitoring and maintaining systems, we ensure that businesses in Kent can operate seamlessly, with minimal interruptions. Trust us to provide reliable IT support and safeguard your business from any technological hurdles in this dynamic town.

Reliable Support

Whether you are a small business or a large enterprise in Kent, we are committed to delivering exceptional IT support, ensuring that you receive the highest level of service tailored to your unique requirements.

Support Packages

Unlimited Business IT Support whenever you need it, with no hidden fees. We offer remote or onsite packages that are suited to your company's needs.

Managed Devices

By leveraging remote access capabilities, we can efficiently connect to your systems and swiftly resolve issues whenever necessary. Rest assured that in Kent, we are equipped to keep your devices running optimally and provide timely solutions to any technical hiccups that may occur.

Trust us to provide you with the support you need to keep your business running smoothly.

GET IN TOUCH

Our approach to IT Support

Technology Handled With Care

In Kent, businesses within the care, dental, optometry, and professional services sectors trust us to customize technology solutions according to their specific needs.

Microsoft 365

Our Managed Microsoft 365 program protects you and your organisation by supplementing 365 with support, security, backup, and management.

Onsite IT Support

Virtual IT Support cannot always address the problem. If necessary, we can dispatch a professional IT or Network Engineer to your workplace to resolve the problem.

Professional Advice

We are not only here to help as your IT Support business partner. We provide proactive assistance with projects, new hardware, and all other aspects of your business and IT.

Backup & Monitor

Backups are essential nowadays. We handle all maintenance and testing to ensure that your recoveries are ready when you need them.

Microsoft 365

Our Managed Microsoft 365 program protects you and your organisation by supplementing 365 with support, security, backup, and management.

Onsite IT Support

Virtual IT Support cannot always address the problem. If necessary, we can dispatch a professional IT or Network Engineer to your workplace to resolve the problem.

Professional Advice

We are not only here to help as your IT Support business partner. We provide proactive assistance with projects, new hardware, and all other aspects of your business and IT.

Backup & Monitor

Backups are essential nowadays. We handle all maintenance and testing to ensure that your recoveries are ready when you need them.

You deserve a friendly, proactive and competent IT Support partner.

GET IN TOUCH

Infinity Fitness UK LTD

  • Size: SME | < 20 Employees | 2 locations
  • Industry: Fitness

Infinity Fitness approached Bells IT in 2018 after being recommended by other clients for our services. They were looking for new connectivity and voice solutions for their facility in Kent. They were due to open another centre within a few months and wanted the ability of standardising their WiFi and calls for cross-gym memberships. Infinity Fitness learned about our services within CCTV, Help Points, Alarms and other services and quickly decided that we were the right team for them.

We designed a WiFi an voice solution that was quickly implemented at both sites for the use of staff, members and coffee shop users. Bells IT also supported the door access and CCTV installations. We have developed a long relationship with Infinity Fitness and are providing the on going support for all solutions. For Infinity Fitness, Bells IT Provided the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • FTTPoD Connection
    • ADSL AnnexM Connection
  • Security Solutions
    • CCTV
    • Anti-Virus
    • Security Firewalls
    • Email Security
    • Door Access

Evergreen Care Bexley

  • Size: Charity | < 20 Employees | 1 Location
  • Industry: Community Care

Evergreen were introduced to Bells IT Support by a mutual client. Evergreen decided to appoint Bells IT Support as their go-to IT department. Evergreen Care required an email migration to Microsoft Office 365 while using all available charitable licenses. Bells IT Support have also deployed a new private cloud for Evergreen Care to store their data and database. This ensures that their IT is kept up-to-date and secure.

Solutions currently provided by Bells IT Support

  • Technology (All Solutions)
  • Security Solutions
    • Anti-Virus

Evergreen care provides an invaluable service to the elderly community with Bexley and Bromley. They rely heavily on support from local community funding and from volunteers. If you are able to assist this great local charity, please do so by going to their website. HTTPS://WWW.EVERGREENCAREBEXLEY.ORG/

DWG Group

  • Size: SME | < 50 Employees | 1 Location
  • Industry: Construction

DWG Group have been a long-standing client of Bells IT Support. Bells IT Support initially started working with DWG Group in 2014 when they were looking to expand and required a server. We proposed a few options and decided the best solution was to provide a small business server, keeping email and files in-house with 4-hourly backups and a daily offsite backup. DWG grew and decided to take on more of the services that Bells had to offer, such as on-premise telephony utilising the Avaya products and more recently our CCTV and Alarm offerings. DWG have now moved to a cloud-based email using the Office 365 infrastructure with an up to date onsite server.

DWG currently use Bells IT Support for the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • On-Premise Telephony
    • FTTC Connection
    • EFM Circuit
    • ISDN Circuits
  • Security Solutions
    • CCTV
    • Alarm
    • Anti-Virus
    • Security Firewalls
    • Email Security

CSCS

  • Size: SME | < 20 Employees | 1 Location
  • Industry: Construction, Health and Safety

CSCS contacted Bells IT Support in 2017 after putting their technology requirements out to tender. Bells IT Support placed a tender and met with the board to discuss their requirements and produce a plan of different options to understand what was best for them. After a couple of meetings and discussing different options and how things would work going forward, CSCS knew that Bells IT Support were the right company for their needs. With the immediate changes approaching such as moving offices, server upgrades, telephony upgrades and the ability to reduce their IT support queries, Bells IT understood all of their requirements and discussed options and plans to suit their needs and budget, as well as delivering all services on-time.  With users now working globally, they are able to all function and work from anywhere.

 

Bells IT Support currently provide CSCS with the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security
  • Digital Solutions
    • Copier Solutions
    • Video Conferencing

A testimonial from CSCS:

“Switching IT provider can be a daunting prospect for your business. What if something goes wrong and the business is impacted. However, during our first consultation with Bells IT we were sure that we were talking to the right people. The team at Bells are very knowledgeable and act professionally at all times. The actual migration was carried out seamlessly and much quicker than expected. Since switching to Bells IT our technical issues have significantly reduced, response times have greatly improved and our IT support costs have come down. Bells IT have surpassed our expectations.”

Carepoint Services LTD

  • Size: < 50 Employees | 4 Locations
  • Industry: Community Care

Carepoint Services began using Bells IT Support in 2016 after deciding to switch IT provider. Carepoint had a newly installed server and required some support for their staff and software. Bells IT support put a proposal together to support their end users, manage their server and maintain their backups. Over the last two years, Carepoint have grown into three new locations and have required more services from Bells IT. We have delivered a bespoke private cloud solution utilising Dell thin clients for access their servers in any office. Carepoint now have the peace of mind knowing that their servers are up-to-date and secured. This allows them to undertake bigger tenders and grow their business further.

 

Current solutions provided by Bells IT Support are:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Supreme Care Services

  • Size: > 65 Employees | 12 Locations
  • Industry: Community Care

Supreme Care Services first contacted Bells IT to discuss the support for their entire IT infrastructure. Supreme Care have an enterprise setup with 65 users spread across 12 sites. Upon our first discussions, Supreme Care felt that Bells IT was the right company to choose. After being left with unresolved issues from their previous IT company, they decided it was time to change. The system previously implemented included over 30 servers all for basic roles. Bells IT redesigned their infrastructure and have narrowed this down to jus 5 servers without any performance loss. A shift from on-premise exchange to Microsoft 365, reducing exchange licensing and the need for servers has allowed Supreme flexibility and better integration with their other core systems.

Since working with Supreme and building a growing relationship, Bells IT now supply manage the following solutions :

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Rainbow Medical Services

  • Size: < 30 Employees | 1 Location
  • Industry: Specialized Care

Rainbow Medical Services were introduced to Bells IT after being recommended by another client. Based on the support and knowledge they received, they suggested we were the right company for their needs. After our first discussions, Rainbow Medical Services, who have staff in multiple countries, decided Bells IT were best to take over their services.

While reviewing the current setup for Rainbow, Bells IT have made suggestions to migrate their email to Microsoft 365, migrate their database to a cloud system and provide a new file server.

 

We are currently providing Rainbow Medical Services with Technology Solutions and Broadband Solutions.