Bells IT Support

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Bells IT Support: Dartford’s Top IT Support Company for Stress-Free Business Technology Solutions

Digitalization has altered business operations and customer interactions since the 1980s. Beginning with the development of enterprise software in the 1980s and 1990s and concluding with the introduction of the internet a little over 30 years ago, the “digital revolution” radically changed how we live and work.

This revolution is far from over, as numerous new and emerging breakthroughs are anticipated to change the tech sector for years to come. For instance, over the past 10 years, the use of cloud computing has skyrocketed, enabling companies of all kinds to use computer resources and subscription-based apps that were previously only accessible to large organisations with correspondingly big IT budgets. AI and business process automation are also becoming more and more popular because they are now more accessible and less expensive than ever.

With years of experience working with companies in Dartford, we are a top provider of IT services. We are aware of the revolutionary potential of modern, skilfully managed IT. We are aware that, given the constraints of operating a business on a daily basis, putting aside time to explore IT options can be challenging. It could not be enjoyable to think about learning new technologies. Fortunately, it’s not necessary if you have a proactive and committed IT support partner on your side.

We’re Bells IT Support, Dartford’s best IT support company for SMEs

We provide SMEs in Dartford and across Kent a wide range of IT assistance and business technology services. Our staff can provide everything from fully managed IT to business telephony and tech project management to satisfy all of your organisation’s technological needs. We have years of combined business IT experience.

We take a proactive approach with each of our managed service offerings because we are conscious of the significance of your IT infrastructure to the smooth operation of your business. Before problems may have a negative effect on your operations, we halt them in their tracks. In addition to setting up the platforms and tools you need to stay connected, we can also implement the cyber defence measures necessary to meet compliance standards.

At Bells, in addition to computer repair, we also provide value-added IT support. Sincerity and trust are the cornerstones of the business partnerships we build, and we are committed to providing our clients with strategic solutions to their most pressing issues. Below are the top 5 reasons why we’re Dartford’s best IT support company.

Managed IT that’s tailored to your business’s needs

Working with firms from a range of industries has taught us that no two are the same and that a one-size-fits-all approach to IT is useless. We can develop a strategy that satisfies both your technological requirements and your budgetary limits, whether you require intensive assistance or tools to support your in-house IT team.

We’ll engage with you as a comprehensive support partner to thoroughly understand your operations in order to develop and implement solutions that support the commercial goals and growth aspirations of your company. We’ll also make sure that everything we do conforms with any laws to which you may be subject.

Our team is able to support your internal workers by providing assistance in important areas or covering skill “blindspots.” Additionally, we can provide urgent support for tasks or extra capacity during peak periods.

No matter how you choose to work with us, we’ll put together a support package that is specific to your requirements, and you’ll be assigned a personal account manager to assure first-rate service delivery and our renowned customer care.

Tech solutions grounded in business reality

Thanks to the Cloud, even the tiniest businesses can now easily access computer resources that are scalable and flexible for business productivity applications.

We can help you maximise the most of this potent suite of technologies as a Microsoft 365 partner, and our ongoing support will ensure that your Microsoft environment is secure and configured properly. With the help of our extensive MS 365 backup, remote device management, and email encryption, we can help you adopt automation to do away with time-consuming manual operations and ensure the security of your Microsoft-owned data. We can assist you in utilising functionality that your competitors might not be using thanks to our features and capabilities that give significant productivity advantages.

We also specialise in corporate connectivity and offer a selection of customisable options to match a variety of enterprises. We can discover the most reasonably priced options to keep your employees connected thanks to our partnerships with leading corporate mobile and internet carriers. Our mobile and broadband options also include continuing customer assistance for additional peace of mind, as well as ongoing market monitoring to ensure you’re always getting the best offer.

A firm commitment to Cyber Security best practice

According to recent research, the average cost of a cyber security breach to UK businesses is £1200, which could have financially disastrous effects for many small organisations. Best practises for cyber security are emphasised in all of the services and technology solutions Bells provides.

Our managed support offers frontline cyber defences that guarantee network and software weaknesses are swiftly patched in order to prevent exploitation by hackers. This is done through proactive maintenance and constant monitoring. We’ll set up the technical safeguards necessary to protect data saved on portable devices, and we’ll implement document safeguards to protect sensitive data regardless of the location from which it is accessible.

Firewalls, anti-malware software, email encryption, and multi-factor authentication are just a few of the industry-leading security measures we can put in place to safeguard your data from hostile infiltration and help you comply with regulatory standards. We’ll lead you through the steps necessary to obtain the “Cyber Essentials” certificate, which is sponsored by the government and is designed to help businesses defend themselves against 80% of cyberthreats. You’ll be able to give your business strong security baseline controls and demonstrate to potential customers how seriously you take data security by doing this.

Support that’s suited to your industry

Because of the variety of our clients, we have a special understanding of the operational difficulties and legal constraints that different businesses face. GDPR compliance is a given, but we’ll also ensure that the solutions we employ adhere to industry-specific requirements like those set by the FCA and CQC.

Using automation, security controls, and document-level constraints, we can integrate regulatory compliance into your system from the bottom up, ensuring that nothing is left to chance. By ensuring that all crucial documents are managed and accounted for, our document management solution may assist you in tracking files in forensic detail for watertight information management, helping you to achieve data security goals.

Ready to take your business to the next level?

Contact Bells IT Support, Dartford’s top IT support company for SMEs. We provide a range of IT services, from managed IT to business telephony and project management. Our team takes a proactive approach to each of our managed service offerings, with solutions tailored to your business needs and budget. We are committed to providing strategic solutions to our clients and building business partnerships based on sincerity and trust. Partnering with us means access to expert tech solutions grounded in business reality and a firm commitment to cyber security best practices. Contact us today to learn more.

Infinity Fitness UK LTD

  • Size: SME | < 20 Employees | 2 locations
  • Industry: Fitness

Infinity Fitness approached Bells IT in 2018 after being recommended by other clients for our services. They were looking for new connectivity and voice solutions for their facility in Kent. They were due to open another centre within a few months and wanted the ability of standardising their WiFi and calls for cross-gym memberships. Infinity Fitness learned about our services within CCTV, Help Points, Alarms and other services and quickly decided that we were the right team for them.

We designed a WiFi an voice solution that was quickly implemented at both sites for the use of staff, members and coffee shop users. Bells IT also supported the door access and CCTV installations. We have developed a long relationship with Infinity Fitness and are providing the on going support for all solutions. For Infinity Fitness, Bells IT Provided the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • FTTPoD Connection
    • ADSL AnnexM Connection
  • Security Solutions
    • CCTV
    • Anti-Virus
    • Security Firewalls
    • Email Security
    • Door Access

Evergreen Care Bexley

  • Size: Charity | < 20 Employees | 1 Location
  • Industry: Community Care

Evergreen were introduced to Bells IT Support by a mutual client. Evergreen decided to appoint Bells IT Support as their go-to IT department. Evergreen Care required an email migration to Microsoft Office 365 while using all available charitable licenses. Bells IT Support have also deployed a new private cloud for Evergreen Care to store their data and database. This ensures that their IT is kept up-to-date and secure.

Solutions currently provided by Bells IT Support

  • Technology (All Solutions)
  • Security Solutions
    • Anti-Virus

Evergreen care provides an invaluable service to the elderly community with Bexley and Bromley. They rely heavily on support from local community funding and from volunteers. If you are able to assist this great local charity, please do so by going to their website. HTTPS://WWW.EVERGREENCAREBEXLEY.ORG/

DWG Group

  • Size: SME | < 50 Employees | 1 Location
  • Industry: Construction

DWG Group have been a long-standing client of Bells IT Support. Bells IT Support initially started working with DWG Group in 2014 when they were looking to expand and required a server. We proposed a few options and decided the best solution was to provide a small business server, keeping email and files in-house with 4-hourly backups and a daily offsite backup. DWG grew and decided to take on more of the services that Bells had to offer, such as on-premise telephony utilising the Avaya products and more recently our CCTV and Alarm offerings. DWG have now moved to a cloud-based email using the Office 365 infrastructure with an up to date onsite server.

DWG currently use Bells IT Support for the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • On-Premise Telephony
    • FTTC Connection
    • EFM Circuit
    • ISDN Circuits
  • Security Solutions
    • CCTV
    • Alarm
    • Anti-Virus
    • Security Firewalls
    • Email Security

CSCS

  • Size: SME | < 20 Employees | 1 Location
  • Industry: Construction, Health and Safety

CSCS contacted Bells IT Support in 2017 after putting their technology requirements out to tender. Bells IT Support placed a tender and met with the board to discuss their requirements and produce a plan of different options to understand what was best for them. After a couple of meetings and discussing different options and how things would work going forward, CSCS knew that Bells IT Support were the right company for their needs. With the immediate changes approaching such as moving offices, server upgrades, telephony upgrades and the ability to reduce their IT support queries, Bells IT understood all of their requirements and discussed options and plans to suit their needs and budget, as well as delivering all services on-time.  With users now working globally, they are able to all function and work from anywhere.

 

Bells IT Support currently provide CSCS with the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security
  • Digital Solutions
    • Copier Solutions
    • Video Conferencing

A testimonial from CSCS:

“Switching IT provider can be a daunting prospect for your business. What if something goes wrong and the business is impacted. However, during our first consultation with Bells IT we were sure that we were talking to the right people. The team at Bells are very knowledgeable and act professionally at all times. The actual migration was carried out seamlessly and much quicker than expected. Since switching to Bells IT our technical issues have significantly reduced, response times have greatly improved and our IT support costs have come down. Bells IT have surpassed our expectations.”

Carepoint Services LTD

  • Size: < 50 Employees | 4 Locations
  • Industry: Community Care

Carepoint Services began using Bells IT Support in 2016 after deciding to switch IT provider. Carepoint had a newly installed server and required some support for their staff and software. Bells IT support put a proposal together to support their end users, manage their server and maintain their backups. Over the last two years, Carepoint have grown into three new locations and have required more services from Bells IT. We have delivered a bespoke private cloud solution utilising Dell thin clients for access their servers in any office. Carepoint now have the peace of mind knowing that their servers are up-to-date and secured. This allows them to undertake bigger tenders and grow their business further.

 

Current solutions provided by Bells IT Support are:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Supreme Care Services

  • Size: > 65 Employees | 12 Locations
  • Industry: Community Care

Supreme Care Services first contacted Bells IT to discuss the support for their entire IT infrastructure. Supreme Care have an enterprise setup with 65 users spread across 12 sites. Upon our first discussions, Supreme Care felt that Bells IT was the right company to choose. After being left with unresolved issues from their previous IT company, they decided it was time to change. The system previously implemented included over 30 servers all for basic roles. Bells IT redesigned their infrastructure and have narrowed this down to jus 5 servers without any performance loss. A shift from on-premise exchange to Microsoft 365, reducing exchange licensing and the need for servers has allowed Supreme flexibility and better integration with their other core systems.

Since working with Supreme and building a growing relationship, Bells IT now supply manage the following solutions :

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Rainbow Medical Services

  • Size: < 30 Employees | 1 Location
  • Industry: Specialized Care

Rainbow Medical Services were introduced to Bells IT after being recommended by another client. Based on the support and knowledge they received, they suggested we were the right company for their needs. After our first discussions, Rainbow Medical Services, who have staff in multiple countries, decided Bells IT were best to take over their services.

While reviewing the current setup for Rainbow, Bells IT have made suggestions to migrate their email to Microsoft 365, migrate their database to a cloud system and provide a new file server.

 

We are currently providing Rainbow Medical Services with Technology Solutions and Broadband Solutions.